Our Services

Since 1970, UPLevel has delivered a unique combination of solutions that support every stage of the customer journey. Discover how UPLevel can seamlessly support your business operations and customer experience.

UPLevel Customer Care

Member Care

Focused, well established performance culture elevates UPLevel above our peers with proven superior net promoter scores (NPS) and record breaking KPI’s. We create ‘Members for life’ by building trust and rapport for your brand. Learn more…

Financial Care

UPLevel turns conversations into money, ensuring your funds are returned and your reputation is protected. We recognize that maintaining a positive reputation and member experience are absolutely crucial to your success. Learn more…

Business Process Outsourcing

UPLevel forms an integral extension of your team. While you grow your core business, trusted and measurable back office support is available for any area of your business requiring additional resources . Learn more…

UPLevel Front Desk width=

Front Desk

Every member should feel special. You want to give them your undivided attention, but that can be a challenge when your team is tasked with supporting both in-branch visitors and “virtual” visitors who reach out to you by phone or the web.

Imagine having the ability to focus your undivided attention on your in-branch visitors knowing that your virtual visitors are being well taken care of. Learn more…

Help Desk

Let our team of specialized representatives operate as an extension of your team by providing a Help Desk support solution customized to your requirements. Learn more…

“UPLevel has been extremely professional, accommodating, flexible, friendly and willing to meet our needs.”

– FirstOntario Credit Union

Contact us today to discuss the solution that’s right for you!

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