Financial Care

In today’s rigorous RFP and tendering environment, UPLevel has been vetted and selected by some of the nation’s leading credit unions to protect their brand reputation at all stages of the account recovery life cycle.


UPLevel turns conversations into money, ensuring your accounts receivable are recovered and your reputation is protected. We recognize that maintaining a positive reputation and member experience are absolutely crucial to your success. We have a proven track record in reducing delinquency in a complaint-free environment.

  • Industry leader for nearly 5 decades
  • Proudly providing A/R Management solutions to credit unions coast-to-coast
  • Multiple contact centres across Canada
  • Twice nominated as one of Canada’s 10 Most Admired Corporate Cultures
  • Multi-channel contact solutions including Member care,financial care, front desk, and business process outsourcing
  • Multi-channel pre-collection solutions

UPLevel is committed to creating long term relationships with both you and your members. Contact us today to discover how our suite of solutions can be customized to reduce your risk, increase returns and fortify your recoveries while protecting your brand and reputation… one conversation at a time!

  • Multi-channel pre-collection
  • Early out solutions
  • First party member care
  • Focus on client service, performance, and member-friendly, effective recoveries

UPLevel President Tracey Ivanyshyn shares:

We approach every client relationship as if it’s our only one. We leverage our unique culture, our innovation, our passion for excellence and our experience since 1970 of building long term and successful partnerships.

UPLevel Excels in Performance and Quality

“UPLevel has been a trusted and reliable partner of ours since 2003 in First Party Accounts Receivable Management. UPLevel has a direct impact on our overall decrease in our Allowance and reduction in Delinquency.

– alterna savings and credit union

Contact us today to discuss the solution that’s right for you!

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