Help Desk

UPLevel delivers knowledgeable, seamless support on your behalf while you focus on your core business. Help Desk solutions are fully customizable to suit your specific business needs.

help desk

UPLevel Help Desk is a robust and flexible extension of your team handling support calls and contacts ensuring that your members are in great hands.

Our specialized Help Desk team stands ready to operate as an extension of your branches, delivering knowledgeable, seamless support on your behalf enabling you to focus on growing your funds under management and membership.

Here’s how we support your members:

  • Password resets and login support
  • On-line banking support
  • Account balance and status inquiries
  • New member web orientation
  • 21 languages available to assist new Canadians.

UPLevel Has Your Best Interest in Mind

“Using UPLevel with our loans origination software has been very easy and user friendly. The entire staff  has been delightful to deal with. They have been very informative, helpful, courteous and are very proactive in getting our needs met. UPLevel has added value to our loans origination system immensely.”

– Gulf and Fraser Credit Union

Contact us today to discuss the solution that’s right for you!

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